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Inside Iowa State
March 22, 1996Characteristics of potentially violent people
This is the second of three articles on violence in the workplace.
Often, there are warning signs that people have a potential for violence in the workplace. You can help guard against violence in your office by familiarizing yourself with these signs and seeking help when you observe them.
The threat is the clearest warning sign of violence. This includes direct threats ("I'll get even with him"), as well as veiled and conditional threats ("If I'm fired, someone will pay").
BEHAVIOR
Other signs may accompany a threat. A potentially violent person typically engages in several of these behaviors:
Unusually argumentative
Doesn't cooperate with others or causes trouble on the job
Has conflicts with authority figures, often challenges management's requests and breaks rules or policies
Exhibits marked changes in work patterns, like tardiness or absenteeism
Frequently is depressed
Abuses alcohol or drugs
Has a history of violent acts
Appears inflexible, emotionally disturbed or demonstrates bizarre behaviors
Is quick to identify unfairness or malice in others, and may keep notes about those who violate rules or policies
Perseveres in holding a grudge
Displays preoccupation with weapons
Has experienced extreme stress in personal life or job
Frequently mentions violent acts committed by others
Expresses empathy with those who resort to violence PERSONAL CHARACTERISTICS
Studies also show people who commit workplace violence tend to be white males, 35 years or older, with a history of violence toward women, children or animals. They also tend to have these characteristics:
Own weapons
Display fascination with violence and weapons
Have few interests outside work
Are withdrawn and loners
Externalize blame for disappointments
Served in the military
Have a history of mental health issues
Proselytize for causes
Think they will lose their jobs
Have interpersonal conflicts STABILIZING CHARACTERISTICS
Those who are less likely to be involved in workplace violence tend to exhibit these stabilizing characteristics:
Honorable discharge from the military
High level of education
Involved in community organizations
Belong to families that have stayed together
Show pattern of responsibility for selves and others and serve as positive role models for families
Maintain religious or moral philosophies
Oriented toward the future and their careers
Are optimistic
Don't abuse drugs and alcohol
Have no history of violence or criminal behavior
Have long-standing good peer relationships and are cooperative
Are depressed (low energy)
Have a high degree of empathy In making a decision about someone's potential for violence, it is important to weigh both the warning signs and stabilizing characteristics.
If you are concerned about the potential violence of someone you know, consult as soon as possible with professional staff at Employee Assistance Program, 4-5069; Public Safety, 4- 4428; or Environmental Health and Safety, 4-5359.
Next: Preventing workplace violence and intervening with a potentially violent person.
Source: Charlene G. Gooch
Inside Iowa State
(inside@iastate.edu)
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Revised 3/22/96
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