Inside Iowa State Oct. 13, 1995 _________________ Coach, Cheerleader And Friend by Steve Sullivan Debra Sanborn is in the middle of describing her new job as director of Iowa State's Hixson Opportunity Program when the phone rings. The caller is one of the hundred Hixson students with whom Sanborn has become fast friends during her first month on the job. Sanborn beams when the student tells her that another Hixson student she has been unable to contact will be at an upcoming meeting. Having just demonstrated the biggest part of her job, Sanborn returns to her description. "I see myself as a relationship manager," Sanborn said. "I am a special link for the Hixson students to every contact, every support system, every resource available to them at Iowa State. "It's hard as a new student to figure out everything that is here for you. I'm here to convince these 100 students that they are not alone." The Hixson Opportunity Program was established last March when Christina Hixson, sole trustee of the Lied Foundation in Las Vegas, Nev., gave $5 million to Iowa State. Hixson's generosity--the foundation of a $26 million scholarship campaign--established an inspiring scholarship program for Iowa students who have demonstrated potential to succeed at college, but lack the resources because of financial and personal hardship. Each Hixson student receives a full-tuition, $2,500 scholarship. The goal of the program is to annually choose one student from each of Iowa's 99 counties for the scholarships. Sanborn arrived on campus at just about the same time the Hixson students did. Her first task was finding--and meeting--the 100. "I first went to the residence halls and started knocking on doors. I climbed to the top of the Towers (residence halls)-- all four of them," said Sanborn, who prior to coming to Iowa State served as director of admissions and international marketing at Menlo College, near San Jose, Calif., and director of admissions at Upper Iowa University, Fayette. Sanborn's task is to develop orientation, retention and other support programs for the Hixson students. But Sanborn's involvement with the students goes beyond offering advice on financial aid and arranging programs on stress management. She already has helped students with roommate problems, parking difficulties, flu shots, health insurance and a few family issues. Sanborn also will play an integral part in the effort to recruit future Hixson students. For that effort, she is turning to some of her best resources--the Hixson students themselves. "I work for them. This is their program," she said. "There are not many opportunities for students to come into a brand new scholarship program and shape it for every student who comes after them. They are the beta class. They get to test everything and make the program more beneficial for everyone." Many of the students already have volunteered to be ambassadors for the Hixson program and for Iowa State. The Hixson "Lieders," as they have dubbed themselves in honor of their benefactor, periodically will travel the state with university officials and talk about the Hixson program to student groups and others. From attending regular meetings to acting as ambassadors, the first Hixson students face a lot of expectations in the first year of their college careers. But the group has taken on the additional responsibilities with great enthusiasm. There are at least two reasons for this. One has to do with the quality of student the Hixson program has attracted. The Hixson students average in the 74th percentile of their high school graduation classes with an average score of 24 on their ACT exams. The class also can boast a high level of participation in high school, community and church activities. "The Hixson program is geared toward students who have gone through either a lot of financial or personal hardship-- sometimes both. Some people might be surprised at the caliber of student we have attracted," Sanborn said. "These students truly are scholars." The other reason for the enthusiasm that seems to imbue the program is Sanborn herself. "I come off like a cheerleader," admits Sanborn. "I have a lot of enthusiasm for the program and I think . . . I hope it's infectious. Having someone who is so interested and gung-ho about the program helps the students feel that it is OK to be excited about it, too." The success of the program ultimately will be measured in diplomas, and that fact does not escape Sanborn, who is a member of Admissions' special recruitment team. The average retention level for an ISU freshman class is about 82 percent. If more than 82 of the 100 Hixson students are retained, it will say a lot about the benefits of special, individualized attention to students, she said. __________ University Relations Iowa State University